Outage Manager

Closing date


Join the UK’s leading renewable energy generator of low carbon power from captured landfill and mineral methane. Infinis generates most of its electricity by capturing thousands of tonnes of methane from landfill sites and uses that resource to generate low carbon electricity.

We are making significant progress in diversifying our portfolio of flexible and renewable generation sites with solar and battery storage operations and we are committed to the delivery of a low carbon future and supporting the UK’s journey to net zero.

About the role

As the Outage Manager, you will lead a team of Front Desk Operators to provide 24/7 365-day support to our skilled mechanical, gas and electrical field-based teams to attend breakdown and equipment failures across our power generation sites covering the whole of the UK. You will evaluate power outages and support the process of first line fault diagnosis, coordinating and aligning priorities considering strict environmental compliance, health & safety policies, commercial impact, geography, and shift patterns. Your team will have full responsibility for the co-ordination of resource and parts to enable a cost-effective response to unscheduled events to avoid operational downtime.

This is a critical role that requires strong leadership skills, strategic thinking, and the ability to drive operational excellence. You must be data focussed to analyse efficiencies to continuously review processes, procedures, and systems to help transform an operation from being reactive to proactive.

This is a Head Office based role working Monday – Friday 7.30am – 4pm in Northampton.

Job Outline:

  • Lead a high performing team to manage power outages responding to alarms or warning notifications by our SCADA telemetry system through to resolution ensuring that all aspects are coordinated centrally for standardisation, consistency & operational efficiency
  • Ensure that the progress of outages and technical failures are shared with teams, updating the Incident Management System (IMS) and provide ongoing short-term forecasts to update field teams when assets will return to service to avoid or minimise operational downtime
  • Function as a data steward, conduct gap analysis of compliance & high revenue impact events, reporting findings to operational teams on root causes and propose steps to prevent repeat issues and improve efficiencies
  • Ensure that emergency incidents, major issues, high compliance, and revenue warnings are escalated to teams keeping all stakeholders informed until a handover
  • Collaborate with the Planning and Optimisation teams to implement logical processes and create proactive systems using data driven decision to help achieve team and business goals
  • Develop the competence and skills of team members fostering a positive work environment that encourages teamwork and professional development
  • Set clear objectives for team members and manage personal development plans
  • Ensuring all Logistics Centre procedures and documentation are maintained in line with the ISO 9000 and Health and Safety standards.

Is this job for you?

  • You have a history of leading, managing and developing a team, are data driven who can influence and implement change
  • You are adaptable with a positive can-do attitude to problem solving, with experience of bringing the team with you, and demonstrable resilience in the face of challenges
  • You are confident at presenting to stakeholders at all levels of seniority to highlight performance opportunities & offer solutions
  • You will be proficient in a range of business systems, a working knowledge of Maximo, SCADA, InSite and PowerBI would be advantageous, but an aptitude to learn new systems quickly will be essential.



  • Competitive salary, generous car allowance plus bonus – target up to 25%
  • 25 days annual leave, plus bank holidays
  • Pension scheme with 6% employer contribution
  • Green benefits offering a discount on domestic solar panels & EV car charging points
  • Employee Assist Programme, including an app which enables virtual appointments with GP's and mental health counsellors.

Why Infinis?

Our company vision is simple, but very powerful. We are focused on generating a low carbon future. That’s all about making the most of clean, emission-free generating technology, and reducing any indirect emissions that come from our supply chain.

At Infinis, we believe that success is achieved through a culture of passion and engagement. We aim to reduce inequalities, foster diversity, and inclusion in our workforce, and give back to our communities.

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